Privacy Policy

Last Updated: January 2026

vjx99 is committed to safeguarding the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains in clear, formal terms what information we collect, why we collect it, how it is used, and the rights you hold over your own data. By accessing or using the vjx99 platform, you acknowledge that you have read, understood, and agree to the practices described in this document.

This policy applies to all users of vjx99.ws, including visitors who browse without registering and registered players who access cricket betting, live casino tables, slots, crash games, or any other service on our platform. If you do not agree with any part of this policy, please discontinue use of the platform immediately and contact our support team at [email protected] for assistance.

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1. Information We Collect

When you interact with vjx99, we may collect the following categories of personal information, depending on how you use our platform:

• Identity information: full name, date of birth, gender, and a copy of a government-issued identity document when required for account verification (KYC).
• Contact information: email address, phone number, and residential address in Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, and payment method details (e.g. bKash wallet number, Nagad account, Rocket account).
• Technical information: IP address, device type, browser type and version, operating system, and session data generated during your visits to vjx99.ws.
• Behavioural information: pages visited, games played, betting history, bonus usage, and in-platform communication logs.

2. How We Use Your Information

vjx99 processes your personal data solely for legitimate operational and compliance purposes. Specifically, your information is used to:

• Create and manage your vjx99 account, verify your identity, and confirm that you are aged 21 or above as required for platform access.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and maintain accurate transaction records.
• Deliver, personalise, and improve the services we offer, including cricket betting markets, live casino tables, slots, and crash games.
• Send you account notifications, transaction confirmations, promotional communications (only where you have opted in), and responsible gaming alerts.
• Detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and any other prohibited activities on the platform.

3. Legal Basis for Processing

vjx99 processes personal data based on one or more of the following legal grounds, depending on the nature and purpose of the processing activity:

• Contractual necessity: processing is required to perform the contract between vjx99 and the user (e.g. account registration, payment processing, game delivery).
• Legal obligation: processing is required to comply with applicable laws and regulations, including anti-money-laundering requirements and age-verification obligations.
• Legitimate interests: processing serves vjx99's legitimate business interests, such as fraud prevention, platform security, and improving the user experience — provided these interests are not overridden by the user's rights.
• Consent: where processing is based on your explicit consent (e.g. receiving marketing emails), you may withdraw that consent at any time by contacting [email protected].

4. Sharing of Your Information

vjx99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your information in the following limited and controlled circumstances:

• Service providers: vetted third-party vendors who assist in operating the platform, including payment processors, KYC verification services, fraud prevention tools, and customer support software. These providers are contractually bound to handle your data securely and use it only for the purpose for which it was shared.
• Game providers: platform partners such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming may receive anonymised or pseudonymised usage data to facilitate game delivery and fair-play certification.
• Legal and regulatory authorities: if required by applicable law, court order, or legitimate regulatory request, vjx99 may disclose personal data to the relevant authorities. We will notify you of such disclosure where legally permitted to do so.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of vjx99's assets, user data may be transferred to the acquiring entity. You will be notified via email and/or a prominent notice on the platform prior to such transfer.

5. Payment Data and Financial Transactions

vjx99 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and other payment partners serving the Bangladesh market. When you initiate a financial transaction, your payment information is transmitted directly to the relevant payment provider using encrypted connections. vjx99 does not store complete mobile banking PINs or full card numbers on its own servers. Transaction records (amounts, timestamps, wallet references) are retained for the period required by our record-keeping obligations and to resolve disputes. All financial data is treated as sensitive and subject to the highest level of access control within our systems.

6. Cookies and Tracking Technologies

vjx99.ws uses cookies and similar tracking technologies to provide, secure, and improve the platform. The types of cookies we use include:

• Essential cookies: strictly necessary for the platform to function, including session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies: remember your preferences (e.g. language setting, currency display) to provide a more personalised browsing experience.
• Analytics cookies: collect anonymised data about how users navigate the platform so we can identify usability issues and measure the effectiveness of platform updates.

7. Data Retention

vjx99 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, subject to any legal, regulatory, accounting, or reporting requirements that mandate a longer retention period. In practice, active account data is retained for the duration of the account relationship plus a minimum period thereafter as required by applicable record-keeping rules. When data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. If you close your vjx99 account, we will begin the deletion process within a reasonable timeframe, subject to the retention obligations described above.

8. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in respect of the personal data vjx99 holds about you. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to rectification: if any of the personal data we hold is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure ('right to be forgotten'): you may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where processing is unlawful.
• Right to restrict processing: in certain circumstances you may request that we limit how we use your data while a complaint or query is being resolved.
• Right to object: you may object to processing based on our legitimate interests, and you have an absolute right to object to processing for direct marketing purposes.

vjx99 aims to respond to all verified data-rights requests within 30 days of receipt. In complex cases we may extend this period by a further 60 days, in which case we will inform you of the extension and the reasons for the delay within the initial 30-day window.

9. Security Measures

vjx99 employs a layered security approach to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational measures include: 256-bit SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest; role-based access controls ensuring that only authorised personnel can access personal data; regular security vulnerability assessments and penetration testing; and an incident response plan to address any suspected data breaches promptly. While no platform can guarantee absolute security, vjx99 continuously reviews and updates its security practices to reflect the current threat landscape. If you believe your account has been compromised, please contact [email protected] immediately.

10. Third-Party Services and Links

The vjx99 platform integrates with third-party game providers, payment gateways, and analytics services. These third-party services operate under their own privacy policies, and vjx99 is not responsible for the privacy practices of these external providers. We recommend reviewing the privacy notices of any third-party service you interact with through our platform. vjx99.ws does not contain links to external websites. All navigational links on the platform lead to internal pages within the vjx99 domain.

11. Age Restriction and Children's Privacy

vjx99 is strictly an adult platform. Access to and use of the platform is prohibited for any individual under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been submitted by or on behalf of an individual under the age of 21, we will take immediate steps to delete that data and close any associated account. If you believe a minor has registered on our platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

12. Changes to This Privacy Policy

vjx99 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users via email and/or a prominent notice on the platform at least 7 days before the changes take effect. The 'Last Updated' date at the top of this page will be revised accordingly. Continued use of vjx99.ws following the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to remain informed of how we protect your data.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way vjx99 handles your personal data, our privacy team is available to assist you. You can reach us by email at the address below. We aim to acknowledge all privacy enquiries within 48 hours and provide a full response within 30 days.

Email: [email protected]

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